Terms & Conditions

  • A £10 NON REFUNDABLE DEPOSIT IS REQUIRED TO SECURE YOUR BOOKING. UNTIL THIS IS PAID THE APPOINTMENT IS AVAILABLE FOR OTHER CLIENTS TO BOOK. IN ORDER TO TRANSFER YOUR DEPOSIT TO A NEW APPOINTMENT 48 HOURS NOTICE WILL NEED TO BE GIVEN.

  • CANCELLATIONS MADE WITHIN 24-48 HOURS BEFORE THE SCHEDULED APPOINTMENT WILL REQUIRE A £10 CANCELLATION FEE AND THE DEPOSIT WILL BE LOST. IF THE CANCELLATION FEE IS NOT PAID YOU WILL NOT BE ABLE TO BOOK ANY FURTHER SERVICE'S UNTIL IT IS PAID.

  • CANCELLATIONS MADE WITHIN LESS THAN 24 HOURS OR NO SHOW APPOINTMENTS WILL REQUIRE THE FULL OUTSTANDING AMOUNT TO BE PAID. IF THE FEE IS NOT PAID YOU WILL NOT BE ABLE TO BOOK ANY FURTHER APPOINTMENTS UNTIL THE OUTSTANDING BALANCE IS CLEARED.

  • I ONLY ALLOW A 15 MINUTE GRACE PERIOD FOR LATENESS. ANYTHING AFTER THIS WILL RESULT IN YOUR APPOINTMENT BEING CANCELLED AND THE REMAINING BALANCE WILL BE REQUESTED.

  • WHEN BOOKING INFILS YOU ARE REQUIRED TO HAVE AT LEAST 50% OF YOUR LASHES REMAINING, ANYTHING LESS THAN THIS WILL RESULT IN YOU BEING CHARGED FOR A FULL SET.

  • IF THERE IS SOMETHING YOU ARE UNHAPPY WITH REGARDING YOUR TREATMENT PLEASE LET ME KNOW BEFORE YOU LEAVE SO I CAN RECTIFY THE PROBLEM, I ONLY ALLOW A 24 HOUR PERIOD FROM RECIEVING THE TREATMENT FOR FREE RECTIFICATION. AFTER THIS PERIOD YOU WILL BE CHARGED. PLEASE NOTE REFUNDS ARE NOT GIVEN UNDER ANY CIRCUMSTANCE.

  • FOR ANY DERMAL FILLER/ ANTI-WRINKLE APPOINTMENTS ECT A £40 DEPOSIT IS REQUIRED.

  • YOU MUST BE OVER THE AGE OF 18 TO BOOK TREATMENTS AND YOU WILL BE REQUIRED TO BRING PHOTO ID TO THE APPOINTMENT. IF YOU DO NOT DO SO YOU WILL NOT BE ABLE TO RECIEVE THE TREATMENT